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Human Resources Data

Employees
Item Details FY2019 FY2020 FY2021 FY2022 FY2023 Scope
Number of employees Total 224,945 223,191 216,803 210,197 177,430 Consolidated Group (worldwide)
Male 144,610 143,155 139,143 135,834 117,651
Female 80,335 80,036 77,700 74,363 59,779
Out of which, employees in overseas offices Total 2,089 1,474 1,429 1,456 1,265 Consolidated Group companies (overseas) *1
Male 1,327 809 775 773 703
Female 762 665 654 683 562
Employment type Full timers 98,744 96,829 94,402 92,727 88,917 Consolidated Group (worldwide)
Part timers 126,201 126,362 122,401 117,470 88,513
Average age Total 41.8 42.4 42.9 43.4 45 Consolidated Group companies in Japan and Swan Co., Ltd. (Full timers)
Male 41.9 42.5 43 43.5 45
Female 41.1 41.6 42.3 43 44.9
Average number of years of employement Total 10.7 11.2 11.8 12.3 16.2 Consolidated Group companies in Japan and Swan Co., Ltd. (Full timers)
Male 11.3 11.8 12.4 13 16.3
Female 6.6 6.7 7 7.6 15.3
Number of managers Total 6,543 6,612 6,509 6,594 6,099 Consolidated Group companies in Japan and Swan Co., Ltd. *2
Male 6,207 6,276 6,161 6,209 5,737
Female 336 336 348 369 362
Female managers(%) 5.1 5.1 5.6 5.7 5.9
Number of new employee hires Total 826 774 424 527 540 Consolidated Group companies in Japan and Swan Co., Ltd.
Male 494 473 329 407 438
Female 332 301 95 120 102
Percentage of mid-career employees - - 84.7 76.3 66.2 Consolidated Group companies in Japan and Swan Co., Ltd.
Number of local hires in overseas offices *3 2,018 1,426 1,390 1,441 1,719 Consolidated Group companies (overseas) *1
Turnover rate(%) Voluntary 3.9 2.8 2.7 3.1 4.0 Consolidated Group companies in Japan and Swan Co., Ltd. (Full timers)
Overall turnover rate - - 3.6 4.5 6.1
Number and percentage of disabled employees Number of employees 2,718 2,632 2,829 2,951 2,873 Consolidated Group companies in Japan and Swan Co., Ltd.
Percentage 2.23 2.36 2.62 2.85 3.14
Number of labor union members - - 79,726 79,095 76,509 Yamato Transport Co., Ltd. (Full timers)
Operating revenue per employee (thousand yen) - 11,633 12,550 12,938 13,532 Consolidated Group companies in Japan
Gender wage gap (%) - - - 76.7 73.9 Consolidated Group companies in Japan
Rate of reduction in overtime hours per employee (compared with FY2020) - - 11.4 7.0 7.2 Consolidated Group companies in Japan
Expenses to develop talent of employees (JPY MM) 549 224 *4 310 112 *4 341 Yamato Holdings Co., Ltd. and Yamato Transport Co., Ltd.
Number of days of training spent on employee talent development 5.5 3 2.5 1.2 *4 1.1 Yamato Transport Co., Ltd. (managers)

*1 "Consolidated Group companies (overseas)" includes Yamato (China) Transport, Yamato Transport USA, Yamato Europe, Yamato International Logistics, Yamato Logistics (Hong Kong), Taiwan Yamato Intl. Logistics, Yamato Transport Singapore, Yamato Transport Malaysia, Yamato Management (China), Yamato Hong Kong and Yamato Asia
*2 Data up to FY2022, is for domestic and overseas consolidated companies
*3 Cumulative number of full and part time hires, including locally-hired Japanese individuals
*4 Training was conducted online due to the impact of the COVID-19 pandemic.

Employee Engagement
Item Details FY2019 FY2020 FY2021 FY2022 FY2023 Scope
Employee Awareness Survey Response rate 82.6 74.3 83.7 85.6 84.9 Consolidated Group companies in Japan and Swan Co., Ltd.
Rate of respecting diversity (%) 65.8 70.0 82.7 82.6 79.9
Rate of fairness and equality (average score out of 5) Male 4.14 3.90 3.81 3.77 3.89
Female 3.93 3.75 3.66 3.59 3.79
Rate of contribution (average score out of 5) Male 4.11 4.05 3.94 3.90 3.85
Female 3.99 3.93 3.85 3.81 3.77
Total satisfaction in workplace comfort (average score out of 5) Male 3.93 3.94 3.84 3.80 3.79
Female 3.99 3.88 3.80 3.74 3.75
Total satisfaction in workplace motivation (average score out of 5) Male 3.89 3.88 3.75 3.72 3.68
Female 3.90 3.84 3.75 3.69 3.66
Diverse Working Styles
Item Details FY2019 FY2020 FY2021 FY2022 FY2023 Scope
Number of employees who took childcare leave Total 894 1,134 1,200 846 994 Consolidated Group companies in Japan and Swan Co., Ltd.
Male 60 113 183 326 495
Female 834 1,021 1,017 520 499
Number of employees taking childcare leave (%) Total - - - 30.4 41.0 Consolidated Group companies in Japan and Swan Co., Ltd.
Male - - - 13.8 25.0
Female - - - 123.2 132.0
Number of employees who chose short-time working for childcare Total 717 878 962 920 850 Consolidated Group companies in Japan and Swan Co., Ltd.
Male 31 45 44 55 31
Female 686 833 918 865 819
Number of employees who took nursing care leave Total 33 70 66 87 95 Consolidated Group companies in Japan and Swan Co., Ltd.
Male 12 28 27 41 39
Female 21 42 39 46 56
Number of employees who chose short-time working for nursing care Total 64 88 96 94 85 Consolidated Group companies in Japan and Swan Co., Ltd.
Male 39 53 55 53 39
Female 25 35 41 41 46
Annual paid leave utilization Average number of days 16.7 16.8 17.4 18.8 19.3 Consolidated Group companies in Japan and Swan Co., Ltd.
Utilization rate 89.1 90.0 91.8 98.1 89.4
Occupational Health and Safety / Health Management
Item Details FY2019 FY2020 FY2021 FY2022 FY2023 Scope
Number of serious occupational diseases *1 0 0 0 0 1 Consolidated Group companies in Japan and Swan Co., Ltd.
Ratio of frequency of lost workday injuries *2 5.25 5.47 5.75 6.12 5.48 Consolidated Group companies in Japan and Swan Co., Ltd.
Employees taking stress checks Number of employees 126,345 125,535 120,500 119,263 113,311 Consolidated Group companies in Japan and Swan Co., Ltd.
Percentage 95.2 94.9 96.1 98.3 98
Ratio of employees taking specific health checkups *3 Employees only 98.1 98.8 99.2 98.9 98.8 Companies/offices subject to Yamato Group health insurance
Including dependents 85.3 87.4 88.5 88.4 88.9
Ratio of completing specific health guidance (%) *3 Employees only 85.1 76 92.0 92.2 90.6 Companies/offices subject to Yamato Group health insurance
Including dependents 80.8 72.6 86.4 86.7 86.3
Ratio of employees recieving breast cancer screenings *4 Number of locations served by health checkup bus (locations) 174 177 172 169 176 Companies/offices subject to Yamato Group health insurance
Number of employees taking check-up (total of bus and hospital) 14,247 16,814 17,224 16,347 15,914
Check-up ratio (total of bus and hospital) 44.7 50.8 50.8 48.6 49
Health management certification system (companies with health declaration) *5 Number of companies with health declaration (companies) 19 13 12 12 11 Companies/offices subject to Yamato Group health insurance
Number of companies with gold certification 3 3 3 3 2
Number of companies with silver certification 13 9 6 6 6

*1 Incident involving a fatality
*2 An indicator that expresses the frequency of industrial accidents, based on the number of casualties due to industrial accidents per million hours worked. Number of casualties due to industrial accidents requiring leave of absence of one day or more ÷ actual total number of hours worked × 1,000,000. The average value for the transportation and postal industry in the 2021 industrial accident trend survey conducted by the Ministry of Health, Labour and Welfare (MHLW) was 3.31.
*3 Employees aged 35 or above, dependents aged 40 or above are subject to the health check
*4 Total number of female employees aged 30 or above who took the health check at the bus or hospital
*5 Conducted by the Health Management Declaration Tokyo Promotion Committee

Occupational Health and Safety Training
Item Employees subject to training FY2019 FY2020 FY2021 FY2022 FY2023 Scope
Occupational health and safety *1 All employees - - - 18,793 64,489 Consolidated Group companies in Japan and Swan Co., Ltd.

*1 Implemented for all employees based on their position, including new employees, personnel responsible for overseeing different areas, and managers

Safety in Transportation
Item Details FY2019 FY2020 FY2021 FY2022 FY2023 Scope
Number of serious traffic accidents *1 2 4 0 0 0 Consolidated Group companies in Japan and Swan Co., Ltd.
Number of safety experts 413 408 368 358 369 Consolidated Group companies in Japan
Number of employees certified as professional safety experts STEP 1 (laws and regulations) - - 335 305 329 Yamato Transport Co., Ltd.
STEP 2 (driving technique) - - 258 286 326
STEP 3 (observation skills) - - 156 284 309
STEP 4 (guidance skills) - - 55 190 304
Number of long-running no accident commendation awardees (persons) Yamato Transport Co., Ltd. *2 9,974 11,291 14,291 10,678 11,037 -
Okinawa Yamato Co., Ltd. *3 108 127 106 60 133
Yamato Multi Charter Co., Ltd. *4 53 51 53 61 50
Yamato Box Charter *5 412 211 210 65 58
Rate of reduction in number of traffic accidents (with physical injury) (compared with FY2019) - - 27.1 16.3 26.3 Consolidated Group companies in Japan

*1 Traffic accidents leading to fatality (in which the employee is the responsible party). Reviewed the scope and recalculated the data for 2015~2017.
*2 Number of years or distance travelled without an accident: 25 years or 2.7mm km (Diamond), 18 years or 1.9mm km (Gold), 8 years or 800,000 km (Silver), 5 years or 500,000 km (Bronze), 2yrs or 200,000 km (Safety Driver Award). Includes part timers from FY2018.
*3 Number of years without accident: 2, 5, 8, 18, 25 years
*4 Number of years without accident: 5, 10, 15, 20, 25, 30, 35 years
*5 Number of years without accident: 2, 5 years

Information Security Data

Information Security
Item FY2019 FY2020 FY2021 FY2022 FY2023 Scope
Number of serious information security incidents - - 0 0 0 Consolidated Group companies in Japan and Swan Co., Ltd.
Information security education implementation rate (%) - - 100 100 100 Consolidated Group companies in Japan

Corporate Citizenship Activities Data

Results of Corporate Citizenship Activities
Item Details FY2019 FY2020 FY2021 FY2022 FY2023 Scope
Amount spent on social contribution activities (JPY MM) Total 673 402 573 323 458 Yamato Holdings Co., Ltd. and Yamato Transport Co., Ltd.
Out of which, amount donated *1 386 170 409 100 189
Out of which, amount spent on other corporate citizenship activities 287 232 164 223 269
Employees who are supporting members of Public Interest Incorporated Foundation "Yamato Welfare Foundation" Number of employees who are supporting members 75,158 77,674 76,004 74,371 70,641 Consolidated Group companies in Japan and Swan Co., Ltd.
Donations from supporting members (JPY MM) 73 78 76 75 72
Music TA-Q-BIN
(1986~)		 Number of times implemented 10 5*2 4*2 4 5
Number of participants 11,465 52,786*2 32,417*2 4,199 6,690
Cumulative total number of times implemented 337 342 346 350 355
Cumulative total number of participants 495,631 548,417 580,834 585,033 591,723
Children's Traffic Safety Workshop
(1998~) *3		 Number of times implemented 970 24 0*4 72 412
Number of participants 103,059 911 0*4 6,938 40,710
Cumulative total number of times implemented 31,504 31,528 31,528 31,600 32,012
Cumulative total number of participants 3,397,793 3,398,704 3,398,704 3,405,642 3,446,352
Kuroneko Yamato Environment Class
(2005~) *3		 Number of times implemented 63 0*4 0*4 0*5 46
Number of participants 9,798 0*4 0*4 0*5 2,507
Cumulative total number of times implemented 3,351 3,351 3,351 3,351 3,397
Cumulative total number of participants 254,732 254,732 254,732 254,732 257,239

*1 Community investments through donations to Yamato Welfare Foundation, social welfare organizations, local governments (for disaster reconstruction), and NPO groups
*2 In FY2020 and FY2021, Music TA-Q-BIN (Kuroneko Family Concert) was held online. Numbers of participants were calculated by conversion from number of viewers of live streams, live stream archive videos, and Kanto, Hokkaido, Tohoku and Kansai region archive videos.
*3 as of March end of each fiscal year
*4 Children's Traffic Safety Workshop and Kuroneko Yamato Environmental Classes were suspended as of the end of FY2021 due to COVID-19.
*5 Suspended for renewal

Status of Local Community Activities
Item FY2019 FY2020 FY2021 FY2022 FY2023
Of these, number being implemented * 343 427 534 626 1049
Number of agreements concluded with local governments * 416 499 611 647 675

* as of March end of each fiscal year

Ongoing Mixed Passenger-Cargo Shipment Project
Certifications (As of March 31, 2023)
Region Partner Started in
Gunma Shibukawa City, Shibukawa Ikaho Onsen Tourism Assoc., Kanetsu Kotsu May 2019
Tokyo Nishi-Tokyo Bus Nov 2019
Saitama Kokusai Kogyo Feb 2020
Miyazaki Nishimera Village, Sagawa Express, Japan Post, Nippon Koei March 2020
Hokkaido Hokkaido Shimukappu Village Bus July 2020
Gifu Hachikan Bus Co., Ltd. July 2020
Nagano ALPICO Kotsu Co., Ltd. Nov 2020
Okayama West Japan Railway Company July 2021
Kumamoto Prefecture Kyushu Sanko Bus Co., Ltd. March 2023
Toyama City Toyama City January 2024

* Conducted by Yamato Transport (in some cases by Group companies)

Environmental Data

Energy and climate

Energy usage
(GJ)
Item FY2019 FY2020 FY2021 FY2022 FY2023
Electricity From fossil fuel 5,561,645 5,765,487 5,213,982 4,613,562 2,916,069
From renewable energy 1,858 6,972 637,189 1,281,438 2,174,601
Ratio of power derived from renewable energy 0.03% 0.12% 10.89% 21.74% 42.72%
Ratio of power derived from renewable energy
(power derived from renewable energy MWh / total power consumption MWh)		 0.09% 0.18% 10.94% 21.75% 37.25%
Gasoline Offices 3,045 5,081 3,326 4,944 3,613
Transportation etc. 520,557 660,651 633,032 610,670 559,418
Kerosene 59,381 51,777 50,440 39,424 35,688
Diesel oil Offices 4,976 12,169 10,598 9,608 9,331
Transportation etc. 7,569,934 7,559,904 7,545,365 7,480,358 7,394,517
Heavy oil A Offices 3,754 2,822 3,097 3,220 2,520
Transportation etc. 52,277 0 0 0 0
Liquefied petroleum gases (LPG) Offices 38,565 32,140 15,115 15,647 15,721
Transportation etc. 72,175 46,063 18,624 5,003 2,211
Petroleum hydrocarbon gases 0 0 0 0 0
Liquefied natural gas (LNG) Offices 0 37 38 0 0
Other flammable natural gases 0 35 0 0 0
City gas Offices 39,468 42,511 28,593 36,667 28,170
Transportation etc. 0 5 3 2 1,931
Hot water 0 0 129 1,144 1,017
Cold water 0 0 165 1,435 1,715
Estimated usage volume of energy 239 0 0 0 0
Energy intensity (GJ/100 million yen of operating revenues) 734 717 717 720 688
Total (GJ) 13,927,872 14,185,654 14,159,696 14,103,123 13,146,523
Total (MWh) 2,889,069 2,916,340 2,898,582 2,874,098 2,828,834
  • Boundary: Consolidated Group companies in Japan, and Swan Co., Ltd.
  • The breakdown may not add up to the total due to rounding.
Greenhouse Gas Emissions (Scope1 and Scope2) and Greenhouse Gas Emission Intensity
(Top: tCO2e, bottom: tCO2e/100 million yen of operating revenues)
Item FY2019 FY2020 FY2021 FY2022 FY2023
Greenhouse gas emissions 916,887 920,861 902,254 860,211 823,082
Greenhouse gas emission intensity 48.3 46.6 45.7 43.9 43.1
  • Boundary: Consolidated Group companies in Japan, and Swan Co., Ltd.
  • Greenhouse gas emission volume used for calculation of greenhouse gas emission intensity covers Scope1 and Scope2 emissions.
Breakdown of Greenhouse Gas Emissions
(tCO2e)
Item FY2019 FY2020 FY2021 FY2022 FY2023
Scope1 CO2 from energy sources 570,950 573,283 566,818 559,800 554,420
CO2 from non-energy sources 70,525 72,163 82,581 73,923 76,489
CH4 2 20 21 33 36
N2O 0 13 13 0 0
HFCs 19,715 23,061 23,765 25,766 25,773
SF6* - 14 14 14 14
Subtotal 661,193 668,554 673,213 659,537 656,732
Scope2 255,694 252,307 229,042 200,674 166,350
Subtotal (Scope1 + Scope2) 916,887 920,861 902,254 860,211 823,082
Scope3 1.Purchased Goods and services 1,192,754 1,351,942 1,785,484 1,804,232 1,779,105
2.Capital goods 212,525 108,001 240,534 154,002 186,390
3.Fuel and energy-related activities not included in Scope1 or Scope2 141,399 139,138 136,056 133,474 133,456
4.Upstream transportation, and distribution N/A N/A N/A N/A N/A
5.Waste generated in operations 3,196 3,638 2,400 2,630 2,806
6.Business travel 6,779 3,697 5,381 5,856 6,781
7.Employee commuting 41,257 47,730 54,845 54,698 54,984
8.Upstream leased assets N/A N/A N/A N/A N/A
Subtotal (upstream) 1,597,910 1,654,145 2,224,700 2,154,893 2,163,523
9.Downstream transportation and distribution N/A N/A N/A N/A N/A
10.Processing of sold products N/A N/A N/A N/A N/A
11.Use of sold products 118,565 96,529 72,469 60,763 54,741
12.End-of-life treatment of sold products 37 41 37 35 28
13.Downstream leased assets N/A N/A N/A N/A N/A
14.Franchises N/A N/A N/A N/A N/A
15. Investments N/A N/A N/A N/A N/A
Subtotal (downstream) 118,601 96,571 72,506 60,798 54,768
Subtotal (upstream + downstream) 1,716,512 1,750,716 2,297,206 2,215,691 2,218,292
Total (Scope1 + Scope2 + Scope3) 2,633,398 2,671,577 3,199,460 3,075,902 3,041,374
  • Boundary of Scope1 and Scope2: Consolidated Group companies in Japan, and Swan Co., Ltd.
  • The breakdown may not add up to the total due to rounding.

* SF6 data has been aggregated since FY2020.

Breakdown of emissions by business(Scope1 and Scope2)
(tCO2e)
Businesses FY2023
Yamato Transport Co., Ltd. 736,020
Consolidated Group companies in Japan, and Swan Co., Ltd. 87,062
Total 823,082

Third-party verification of GHG emissions

Resource conservation and pollution prevention

Input volume
Materials etc.
Item Details FY2019 FY2020 FY2021 FY2022 FY2023
Input volume (t) Recycled input materials (t) Percentage of recycled input materials (%) Input volume (t) Recycled input materials (t) Percentage of recycled input materials (%) Input volume (t) Recycled input materials (t) Percentage of recycled input materials (%) Input volume (t) Recycled input materials (t) Percentage of recycled input materials (%) Input volume (t) Recycled input materials (t) Percentage of recycled input materials (%)
Raw materials Wood, plywood, etc. 0 0 0 0 0 0 1,013 0 0 0 0 0 0 0 0
Chemicals Paint, etc. 0.1 - - 0.1 - - 0.0 - - 0.0 - - 0.0 0.0 -
Auto parts Vehicle parts 4 0 0 3 0 0 0 0 - 0 0 - 0 0 -
Vehicle tyres and tyre tubes 4,391 32 1 3,709 13 0 3,416 6 0 3,663 440 12 4,065 611 15
Vehicles Car bodies 18,123 33 0 15,310 0 0 21,379 0 0 6,997 0 0 9,544 8 0
Sorting equipment Automatic sorters, belt conveyors 280 0 0 102 0 0 311 1 0 231 0 0 92 0 0
Tools and equipment Roll box pallettes, cold boxes, etc. 3,235 0 0 4,392 0 0 7,186 0 0 1,359 0 0 10,187 0 0
Pick-up and delivery equipment Bags for temperature-controlled deliveries 116 0 0 125 0 0 131 0 0 109 0 0 149 0 0
Paper material Slips 6,910 0 0 9,084 0 0 9,941 0 0 8,346 0 0 7,409 0 0
Copy paper 3,208 703 22 2,701 596 22 3,084 1,057 34 2,905 1,876 64.6 2,516 1,691 67
Cardboard boxes for packing 7,526 6,580 87 15,352 12,196 79 26,251 20,411 78 24,933 22,047 88.4 22,448 20,313 90
Material for pick-up and delivery (delivery notices, PP roll paper, etc.) 2,326 0 0 1,648 0 0 2,123 1 0 2,111 0 0 2,143 0 0
Paper materials total 19,970 7,283 36 28,785 12,793 44 41,399 21,468 52 38,295 23,924 62.5 34,516 22,004 64
Containers and packaging material Packaging material 2,443 7 0 4,311 1,427 33 3,790 1,317 35 4,043 1,275 31.5 3,347 1,146 34
Cushioning material 1,736 1,207 70 1,060 259 24 1,063 164 15 844 191 22.6 796 267 33
Bento lunch box containers and bread packaging bags * - - - 2 0 0 2 0 0 1 0 0 1 0 0
Containers and packaging materials total 4,179 1,214 29 5,372 1,686 31 4,855 1,482 31 4,888 1,466 30 4,144 1,412 34
  • Boundary: Consolidated Group companies in Japan, and Swan Co., Ltd.
  • The breakdown may not add up to the total due to rounding.
  • *Used at Swan Co., Ltd. Data tabulated since FY2020.
Collection volume
(t)
Item Details FY2019 FY2020 FY2021 FY2022 FY2023
Furniture Beds, tables, chairs, etc. 0 0 0 0 0
Packaging material Styrofoam 105 57 36 0.7 0.8
  • Boundary: Consolidated Group companies in Japan, and Swan Co., Ltd.
Emissions of air contaminants, VOC, etc.
(t)
Item Boundary · Details FY2019 FY2020 FY2021 FY2022 FY2023
NOx (nitrogen oxide) Domestic consolidated companies and Swan Co., Ltd. 608 665 612 512 443
Yamato Transport Co., Ltd. 500 501 463 380 326
SOx (sulphur oxide) 0 0 0 0 0
PM (particulate matter) Domestic consolidated companies and Swan Co., Ltd. 14 15 14 11 10
Yamato Transport Co., Ltd. 12 11 11 9 8
Chemicals Chemicals other than VOC 0 0 0 0 0
VOC * 0.92 0.92 0 0 0
  • Boundary of SOx and chemical substances: Consolidated Group companies in Japan, and Swan Co., Ltd.

*VOC (Volatile Organic Compounds)

Waste and recycling
Fiscal year Item Hazardous waste (t) Non-hazardous waste (t) Total (t) Percent (%) Waste volume intensity (t/100 million yen of operating revenues)
FY2019 Generated volume 8 55,272 55,280 100 2.91
Recycled volume 4 30,478 30,481 55 -
Collected volume 0 4,703 4,703 9
Incinerated volume 4 13,501 13,505 24
Final disposal volume 1 6,590 6,590 12
FY2020 Generated volume 10 48,346 48,357 100 2.45
Recycled volume 1 22,889 22,889 47 -
Collected volume 0 4,752 4,752 10
Incinerated volume 6 15,801 15,807 33
Final disposal volume 3 4,905 4,908 10
FY2021 Generated volume 16 47,775 47,791 100 2.42
Recycled volume 5 21,346 21,351 45 -
Collected volume 0 4,637 4,637 10
Incinerated volume 9 16,763 16,772 35
Final disposed volume (landfill) 1 5,030 5,031 10
FY2022 Generated volume 12 40,259 40,271 100 2.06
Recycled volume 4 18,991 18,996 48 -
Collected volume 1 6,958 6,959 17
Incinerated volume 6 11,024 11,030 28
Final disposal volume 1 2,956 2,957 7
FY2023 Generated volume 13 41,261 41,274 100 2.11
Recycled volume 4 22,949 22,953 56 -
Collected volume 1 11,673 11,674 28
Incinerated volume 6 4,354 4,360 11
Final disposal volume 2 2,215 2,216 5
  • Boundary: Consolidated Group companies in Japan, and Swan Co., Ltd.
  • Hazardous waste refers to "Specially managed waste", designated by Japan's Waste Disposal Law. Non-hazardous waste refers to other waste (industrial waste other than Specially managed waste, general waste, valuables).
  • The breakdown may not add up to the total due to rounding

Water and biodiversity

Water

Breakdown by water source
Item FY2019 FY2020 FY2021 FY2022 FY2023
Surface water (1,000m3) 0 3 13 11 12
Ground water (1,000m3) 0 9 8 0 0
Rain water (1,000m3) 0 0 0 0 0
Tap water (1,000m3) 1,787 1,679 1,809 1,553 1,479
Total (1,000m3) 1,787 1,691 1,831 1,564 1,491
Reused water (1,000m3) 1 5 3 3 3
Water reuse ratio (%) 0 0 0 0 0
Water consumption intensity
(1,000m3 / 100 million yen of operating revenues)		 0.0941 0.0855 0.0927 0.0799 0.0781
Breakdown by location of water discharge
(1,000m3)
Item FY2019 FY2020 FY2021 FY2022 FY2023
Surface water (rivers, lakes, sea) 0 2 20 10 13
Sewage 1,222 1,394 1,617 1,552 1,471
Ground water 0 0 2 2 3
Total 1,222 1,395 1,639 1,564 1,486
  • Boundary: Water source and water discharge data (FY2020) is for domestic consolidated companies and Swan Co., Ltd. Water discharge data (up to and including FY2019) is for 13 domestic consolidated companies.
  • Both water source and water discharge includes estimates.
Leakage volume
(1,000m3)
FY2019 FY2020 FY2021 FY2022 FY2023
0 0 0 0 0
  • Boundary: Consolidated Group companies in Japan, and Swan Co., Ltd.
Size of habitat areas restored through biotopes, etc.
(m2)
FY2019 FY2020 FY2021 FY2022 FY2023
2,800 2,800 2,800 2,800 2,800
  • Boundary: Consolidated Group companies in Japan, and Swan Co., Ltd.

Management

Compliance with Environmental Laws and Regulations
Item FY2019 FY2020 FY2021 FY2022 FY2023
Violations of environmental laws (incidents) 0 0 0 0 0
Out of which, leakages and pollutions (incidents) 0 0 0 0 0
Fines and penalties (yen) 0 0 0 0 0
  • Boundary: Consolidated Group companies in Japan, and Swan Co., Ltd.
Environmental accounting
(Million yen)
Category Main initiatives FY2019 FY2020 FY2021 FY2022 FY2023
Investment Costs Investment Costs Investment Costs Investment Costs Investment Costs
1.Cost within business area
(1) Pollution-prevention cost Cost for pollution-prevention 0 0 0 0 0 0 0 0 0 8
(2) Global environmental conservation cost Low-carbon vehicles (EVs)*1 - - - - - - - - 0 810
Exhaust gas regulation-compliant vehicles*2 4,802 0 10,764 44 13,706 24 12,720 11 4,885 226
Low-carbon vehicle peripheral equipment*3 - - - - - - - - 0 6
New electric-assisted bicycles - - - - - - - - 2,829 150
Solar power generation equipment introduction - - - - - - - - 1,744 0
Energy-saving measures*4 - - - - - - - - 1,382 69
Cost for preventing the ozone depletion 0 99 0 10 0 6 0 7 0 20
Other global environmental protection - - - - - - - - 0 1
(3) Resource circulation cost Waste disposal cost 0 700 0 791 0 1,541 0 1,085 0 3,022
Cost for efficiently using resources 0 3,709 0 3,979 0 3,579 0 3,067 6 3,563
2.Upstream and downstream cost Green procurement of uniforms*5 0 523 0 3,063 0 1,574 0 1,081 0 903
3.Administration cost Green procurement and recycling of uniforms and supplies 0 34 0 202 0 199 0 59 0 193
4.R&D cost Costs for research & development 0 0 0 0 0 0 0 0 0 0
5.Social activity cost Hosting environmental classes in each region 0 0.4 0 0 0 0 0 0 0 9
6.Environmental remediation cost Costs to restore damaged environments etc. 0 0 0 0 0 0 0 0 0 0
Total 4,802 5,066 10,764 8,089 13,706 6,923 12,720 5,310 10,847 8,980
    • Boundary: up to the fiscal year ended March 31, 2023, Yamato Holdings Co., Ltd. and Yamato Transport Co., Ltd.; from the fiscal year ended March 31, 2024, onward, consolidated companies in Japan and Swan Co., Ltd.

*1 Data for fiscal 2023, is for electric vehicles (EVs).
*2 Up to fiscal 2022, EVs and new electric-assisted bicycles are included as vehicles compliant with atmospheric pollution regulations that also have low GHG emissions. From fiscal 2023, only exhaust gas regulation compliant vehicles are included.
*3 In fiscal 2023, EV chargers and introduction of mobile cooling units are included.
*4 Covers introduction of LEDs and measures related to air conditioning efficiency improvement
*5 Repair expenses for roll box pallets and cold boxes, etc., and costs for recycling and water-saving
*6 In-house environmental conservation activities and contributions to groups conducting environmental conservation

Environmental conservation effects
Item FY2019 FY2020 FY2021 FY2022 FY2023
Waste reduction through improvements (t) 0 0 0 0 0
Reduction in greenhouse gases (emissions) through energy saving (tCO2e) 30 8 3,188 3,300 5,122
  • Waste reduction refers to the reduction of waste paper, from initiatives to use less paper (digitization of documents) (Yamato Management Service Co., Ltd.)
  • Reduction in greenhouse gases (emissions) through energy saving include the effects of introducing automated air conditioning control systems in FY2018 and FY2019 (Yamato System Development Co., Ltd.), and LED lighting in buildings in FY2020 (Yamato Transport Co., Ltd.)
  • Effects represent the difference with the previous year

Corporate Governance Data

Officer Composition and Number of Board Meetings (as of March 31 each fiscal year)
Item Details FY2019 FY2020 FY2021 FY2022 FY2023 Scope
Number of Directors Total 8 9 9 9 8 Yamato Holdings Co., Ltd.
Internal 4 4 4 4 3
External 4 5 5 5 5
Male 7 8 8 8 7
Female 1 1 1 1 1
Number of Auditors Total 4 5 5 5 5
Internal 2 2 2 2 2
External 2 3 3 3 3
Male 4 5 5 5 5
Female 0 0 0 0 0
Number of Executive Officers Total 16 19 5 3 2
Male 15 18 5 3 2
Female 1 1 0 0 0
Attendance at Board meetings, Audit & Supervisory Board meetings, and Audit and Nomination Committees (From April 1, 2023, to March 31, 2024)
Position Name Attendance of Board meetings*1 Attendance of Audit Committee Attendance of Nomination Committee
Directors Yutaka Nagao 20/20（100％） - 10/10（100％）
Toshizo Kurisu 20/20（100％） - -
Yasuharu Kosuge 20/20（100％） - -
Kenichi Shibasaki 5/5（100％）*2 - -
Mariko Tokuno 19/20（95％） - 10/10（100％）
Yoichi Kobayashi 19/20（95％） - 9/10（90％）
Shiro Sugata 20/20（100％） - 10/10（100％）
Noriyuki Kuga 20/20（100％） - 10/10（100％）
Charles Yin 19/20（95％） - 10/10（100％）
Auditors Yoshihiro Kawasaki 5/5（100％）*2 5/5（100％）*2 -
Tsutomu Sasaki 20/20（100％） 22/22（100％） -
Yoshito Shoji 15/15（100％）*3 17/17（100％）*3 -
Takashi Yamashita 19/20（95％） 22/22（100％） -
Ryuji Matsuda 20/20（100％） 22/22（100％） -
Yoshihide Shimoyama 20/20（100％） 22/22（100％） -

*1 In addition to the presented number of meetings held, there was one resolution made in writing, deemed to be a resolution of the Board of Directors, in accordance with Article 370 of the Companies Act and Article 27 of the Company’s Articles of Incorporation.
*2 Retired at the end of term of office at the Annual General Meeting of Shareholders held on June 23, 2023.
*3 Appointed Audit & Supervisory Board member at the Annual General Meeting of Shareholders held on June 23, 2023.

Compensation of Directors and Audit & Supervisory Board Members
Unit: millions of yen
Directors and Audit & Supervisory Board members Number of eligible directors and Audit & Supervisory Board members Total compensation and other remuneration Total by compensation category Scope
Directors 4 290 290 Yamato Holdings Co., Ltd.
Outside Directors 5 77 77
Auditors 3 49 49
Outside Auditors 3 33 33

For details on corporate governance, please refer to the below pages.

Compliance and risk management indicators
Item FY2019 FY2020 FY2021 FY2022 FY2023 Scope
Compliance and Risk Management Committee (number of times held) 4 4 4 4 4 Yamato Holdings Co., Ltd.
Number of whistleblower reports/consults (reports/consults) *1 696 827*2 634 751*3 740 Consolidated Group (worldwide), and Swan Co., Ltd.

*1 Total of cases raised to the "Compliance & Risk Committee" of Yamato Holdings, to the President, and to external lawyers. Scope was reviewed and recalculated for FY2017.
*2 A temporary COVID-19 Consultation Desk was established to respond to inquiries and consultations regarding matters such as requirements relating to workplace hygiene and compensation for temporary closures, etc., in light of the spread of the COVID-19 pandemic. Activities such as revising compliance declaration posters and holding explanatory briefings for HR personnel in light of the enactment of the so-called Power Harassment Prevention Act led to greater awareness of the internal reporting (whistleblowing) system.
*3 In conjunction with the June 2022 Amendment of the Whistleblower Protection Act, we conducted uniform training for all domestic Group personnel in charge of handling whistleblower cases, ensuring that employees can use the system with peace of mind. We promote the use of this system by raising awareness of the point of contact among employees, as well as rules for protecting whistleblowers, response flow, and examples of use.
Regarding details of cases, approximately 50% were about personal relations, approximately 30% were about labor management, and about 20% were about problems related to the working environment.

Anti-corruption
Item FY2019 FY2020 FY2021 FY2022 FY2023 Scope
Political donations (JPY) 0 0 0 0 0 Yamato Holdings Co., Ltd.
Dismissals and penalties resulting from violations of anti-corruption policy 0 0 0 0 0 Consolidated Group (worldwide)
Amount of penalties and punishments from serious incidents of corruption 0 0 0 0 0 Consolidated Group (worldwide)

Certifications (As of March 31, 2024)

General
Certification Company name Acquired in
JIS Q 9001:2015/ISO 9001:2015
(Quality management system)		 Yamato Transport Co., Ltd.
Matsudo Logistics Center 1997
Shin-Tokyo Logistics Center 2005
Komaki Logistics Center 2007
Kadoma Logistics Center 2007
Higashi-Yodogawa Logistics Center 2007
Osaka Minato Logistics Center 2011
Haneda Logistics Center 2014
Ooi Logistics Center 2005
Kasukabe Logistics Center 2021
Yamato System Development Co., Ltd.
Toyocho Office 2006
Musashi Kosugi Office 2015
Kanto System Operations Center 2015
Hokkaido System Operations Center 2015
Kyushu System Operations Center 2015
Head Office (Y Building) 2016
Harumi Office (Z Building) 2016
Honmachi Office 2016
Excellent Safe Driving
Business Certification
(G-Mark)		 Yamato Transport Co., Ltd. : Certification obtained for 2,489 business locations in fiscal 2023. 2016
Okinawa Yamato Transport Co., Ltd. : Certification obtained for32 business locations in fiscal 2023. 2020
Kobe Yamato Transport Co., Ltd. : Certification obtained for 3 business locations in fiscal 2023. 2012
Yamato Multi Charter Co., Ltd. : Certification obtained for 6 business locations in fiscal 2023. 2009
Yamato Box Charter Co., Ltd. : Certification obtained for 51 business locations in fiscal 2023. 2016
ISO 23412:2020 / JIS Y 23412
(Indirect, temperature-controlled refrigerated delivery services - Land transport of parcels with intermediate transfer) *		 Yamato Transport Co., Ltd. 2020
Okinawa Yamato Transport Co., Ltd. 2020
Yamato Staff Supply Co., Ltd. 2021
ISO 23412:2020 YAMATO LOGISTICS (HK) LTD. 2021
PAS 2060:2014 (product carbon neutrality) Yamato Transport Co., Ltd.’s three TA-Q-BIN services (TA-Q-BIN, TA-Q-BIN Compact, and EAZY) 2023
ISO 14068-1:2023 (product carbon neutrality) Yamato Transport Co., Ltd.’s three TA-Q-BIN services (TA-Q-BIN, TA-Q-BIN Compact, and EAZY) 2024

*ISO 23412:2020 is an international standard covering small-lot refrigerated delivery services with methods of transportation accompanying unloading and re-loading of packages.
On February 25, 2023, JIS Y 23412 was issued as a national standard for Japan (Japanese Industrial Standards).

Information security
Certification Company name Acquired in
JISQ15001 | Privacy mark
* Yamato Contact Service obtained JISQ15001 in 2017 only(Security management system for personal information)		 Yamato System Development Co., Ltd. 1999
Yamato Credit Finance Co., Ltd. 2016
Yamato Contact Service Co., Ltd. *
Headquarters 2007
Tokyo Contact Center 2015
Kanto Mother Center 2014
Kansai Mother Center 2015
Osaka Solution Center 2015
ISO27001
(Information security management system)		 Yamato Transport Co., Ltd.
Head Office Information Security Team 2023
Gunma Logistics Center 2024
Kuki Logistics Center 2021
Koto Logistics Center 2005
Haneda Logistics Center 2021
Haneda Medical center 2021
Atsugi Logistics Center 2021
Kita Osaka Logistics Center 2021
Tokyo Medical Center 2021
Kanagawa Logistics Center 2021
Kanagawa Medical Center 2021
Osaka Minami Logistics Center 2021
Tokyo Recall Support Center 2021
Extended Warranty Service Center 2021
Oi Logistics Center 2021
New Tokyo Logistics Center 2021
Matsudo Logistics Center 2021
Soka Logistics Center 2021
Itami Logistics Center 2021
Kagawa Logistics Center 2021
Tokyo Exhibitions 2019
Kyushu branch (fine arts transport) 2020
Yamato System Development Co., Ltd.
Toyocho Office 2004
Musashikosugi Office 2009
Hokkaido System Operations Center 2009
Kanto System Operations Center 2009
Kyushu System Operations Center 2009
Yamato Contact Service Co., Ltd.
Headquarters 2006
Tokyo Contact Center 2015
Kanto Mother Center 2014
Kansai Mother Center 2015
Osaka Solution Center 2015
Yamato Dialog & Media Co.,Ltd
Head Office 2023
ISO20000
(IT service management)		 Yamato System Development Co., Ltd.
Toyocho Office 2006
Musashikosugi Office 2024
Harumi Office 2024
Hokkaido System Operations Center 2024
Tohoku System Operations Center 2024
Kanto System Operations Center 2024
Chubu System Operations Center 2024
Kansai System Operations Center 2024
Kyushu System Operations Center 2024
PCIDSS
(Security standard for the credit industry)		 Yamato System Development Co., Ltd.
ShinTokyoIDC 2011
Musashikosugi Office 2011
The environment
Certification Company name Acquired in
ISO14001:2015
(Environmental management system)		 Yamato Transport Co., Ltd.
Headquarters 2022
Kita-Tokyo Regional branch 2022
Haneda Contract Logistics Center 2022